Privacy Policy | Syla Damp Proofing ![Loading Syla Damp Proofing](https://syladamproofing.co.uk/img/logo/logo.svg) [ contact@syladamproofing.co.uk ](mailto:contact@syladamproofing.co.uk) Mon–Fri 8am–6pm · Sat 9am–2pm [Book a free damp survey](https://syladamproofing.co.uk/request-a-damp-survey) [ 07399 539 436](tel:07399539436) | [ 020 3051 3196](tel:02030513196) [ ![](https://syladamproofing.co.uk/img/icons/bar_icon.svg) ](javascript:void(0)) [![Syla Damp Proofing — back to homepage](https://syladamproofing.co.uk/img/logo/logo.svg)](https://syladamproofing.co.uk) - [Home](https://syladamproofing.co.uk) - [Our Services](https://syladamproofing.co.uk/services) - [Resources](https://syladamproofing.co.uk/blog) - [Our Work](https://syladamproofing.co.uk/gallery) - [About Us](https://syladamproofing.co.uk/about-us) - [Contact Us](https://syladamproofing.co.uk/contact-us) - [Get In Touch](https://syladamproofing.co.uk/contact-us) [![Syla Damp Proofing — back to homepage](https://syladamproofing.co.uk/img/logo/logo.svg)](https://syladamproofing.co.uk) - [](https://facebook.com) - [](https://instagram.com) - [ ](https://www.mybuilder.com/profile/syla_damproofing) [![Syla Damp Proofing — back to homepage](https://syladamproofing.co.uk/img/logo/logo.svg)](https://syladamproofing.co.uk) #### Office Address Flat 35, The View Staines Road West, Sunbury-on-Thames, TW16 7FF #### Phone & Mobile Number [020 3051 3196](tel:02030513196) [07399539436](tel:07399539436) #### Email Address [](https://www.facebook.com/syladamproofing) [ ](https://www.instagram.com/syla_damp_proofing_) [ ](https://www.mybuilder.com/profile/syla_damproofing) [ ](https://www.checkatrade.com/give-feedback/1097677?utm_source=members_area&utm_medium=link&utm_campaign=review_reminder&utm_content=ttr_id) ![Syla Damp Proofing](https://syladamproofing.co.uk/img/logo/logo.svg) Syla Damp Proofing +44 20 3051 3196 contact@syladamproofing.co.uk https://syladamproofing.co.uk Privacy Policy ============== [Home](https://syladamproofing.co.uk) / Privacy Policy **Last updated:** 6 September 2026 Who we are ---------- Syla Damp Proofing is a family-run damp proofing and waterproofing company based in Sunbury-on-Thames, serving London and surrounding areas. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or contact us. What data we collect -------------------- ### Contact form When you submit our contact form we collect: - Your name - Email address - Phone number (if provided) - Your message We use this information solely to respond to your enquiry and arrange any requested survey or quotation. We do not share your contact details with third parties. ### Analytics (Google Analytics 4) With your consent, we use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects: - Pages visited and time spent on each page - Approximate location (city level, derived from IP address) - Device type, browser, and operating system - Referral source (how you found our site) - Interaction events such as button clicks, form submissions, and scroll depth GA4 data is processed by Google. We do not combine analytics data with personally identifiable information. You can opt out of analytics tracking by declining cookies when you first visit the site, or by changing your preference below. Cookies ------- Cookies are small text files stored on your device. We use the following cookies: Cookie Purpose Duration `cookie_consent` Records whether you have accepted or declined analytics cookies Persistent (localStorage) `_ga` Google Analytics — distinguishes unique visitors 2 years `_ga_*` Google Analytics — maintains session state 2 years Laravel session cookie Essential — keeps the site functioning (e.g. form submissions, CSRF protection) Session Google Analytics cookies are only set after you click **Accept** on the cookie banner. Essential cookies (Laravel session, CSRF) are always active because they are necessary for the site to function. ### Change your cookie preference Reset cookie preference How we protect your data ------------------------ Our website is served over HTTPS, encrypting data in transit. Contact form submissions are sent to our business email and are not stored in a public database. We limit access to personal data to those who need it to respond to your enquiry. Your rights ----------- Under UK GDPR you have the right to: - Request access to the personal data we hold about you - Ask us to correct or delete your personal data - Object to or restrict how we process your data - Withdraw consent for analytics tracking at any time To exercise any of these rights, please [contact us](https://syladamproofing.co.uk/contact-us). Third-party services -------------------- - **Google Analytics 4** — website analytics (with consent). [Google Privacy Policy](https://policies.google.com/privacy) - **Google Fonts** — web fonts loaded from Google servers Changes to this policy ---------------------- We may update this policy from time to time. Any changes will be reflected on this page with an updated date. Contact ------- If you have questions about this privacy policy or how we handle your data, please [get in touch](https://syladamproofing.co.uk/contact-us). Worried about damp? Get a clear answer and honest quote. -------------------------------------------------------- [Book a Damp Survey ![](https://syladamproofing.co.uk/img/icons/right_arrow.svg)](https://syladamproofing.co.uk/request-a-damp-survey) [Request a Quote ![](https://syladamproofing.co.uk/img/icons/right_arrow.svg)](https://syladamproofing.co.uk/contact-us) Or call us directly: [07399 539 436](tel:07399539436) #### 10+ years solving damp problems for London homeowners ![](https://syladamproofing.co.uk/img/images/cta_shape.png) https://syladamproofing.co.uk · +44 20 3051 3196 · contact@syladamproofing.co.uk [![Syla Damp Proofing — back to homepage](https://syladamproofing.co.uk/img/logo/logo.svg)](https://syladamproofing.co.uk) Family-run damp proofing and waterproofing specialists helping London property owners resolve damp issues with clear recommendations and tidy workmanship. - [](https://www.facebook.com/syladamproofing) - [](https://instagram.com/syla_damp_proofing_) - [](https://www.mybuilder.com/profile/syla_damproofing) - [](https://www.checkatrade.com/give-feedback/1097677) #### Services - [Basement Waterproofing](https://syladamproofing.co.uk/services/basement-waterproofing) - [Cellar Waterproofing](https://syladamproofing.co.uk/services/cellar-waterproofing) - [Rising & Penetrating Damp](https://syladamproofing.co.uk/services/rising-and-penetrating-damp) - [Remedial Plastering](https://syladamproofing.co.uk/services/plastering) #### Guides - [Basement Tanking](https://syladamproofing.co.uk/guides/what-is-basement-tanking) - [Signs of Rising Damp](https://syladamproofing.co.uk/guides/signs-of-rising-damp) - [Penetrating Damp](https://syladamproofing.co.uk/guides/what-causes-penetrating-damp) - [Damp Diagnosis](https://syladamproofing.co.uk/guides/rising-damp-penetrating-damp-or-condensation) - [Damp Proofing Costs](https://syladamproofing.co.uk/guides/damp-proofing-costs-london) - [Damp Proof Course](https://syladamproofing.co.uk/guides/damp-proof-course) #### Company - [About Us](https://syladamproofing.co.uk/about-us) - [Our Work](https://syladamproofing.co.uk/gallery) - [Customer Reviews](https://syladamproofing.co.uk/customer-reviews) - [Blog](https://syladamproofing.co.uk/blog) - [Contact Us](https://syladamproofing.co.uk/contact-us) - [Privacy Policy](https://syladamproofing.co.uk/privacy-policy) - [Terms of Service](https://syladamproofing.co.uk/terms-of-service) #### Get in Touch - [020 8127 1944](tel:02081271944) - - London & surrounding areas Accreditations & Trust [ Checkatrade ](https://www.checkatrade.com/give-feedback/1097677) [ MyBuilder ](https://www.mybuilder.com/profile/syla_damproofing) Fully Insured PCA Member CSRT Qualified Areas We Cover [Central London](https://syladamproofing.co.uk/areas-we-cover) [North London](https://syladamproofing.co.uk/areas-we-cover) [South London](https://syladamproofing.co.uk/areas-we-cover) [East London](https://syladamproofing.co.uk/areas-we-cover) [West London](https://syladamproofing.co.uk/areas-we-cover) [Greater London](https://syladamproofing.co.uk/areas-we-cover) [Surrey](https://syladamproofing.co.uk/areas-we-cover) [Kent](https://syladamproofing.co.uk/areas-we-cover) [Essex](https://syladamproofing.co.uk/areas-we-cover) [Hertfordshire](https://syladamproofing.co.uk/areas-we-cover) © 2026 Syla Damp Proofing. 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